Terms of Service

1. Acceptance of Terms

By accessing or using Metropolfs phone recharge services in Kuwait, you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not use our services.

2. Description of Service

Metropolfs provides phone recharge solutions for STC customers in Kuwait. Our service allows users to easily top up their mobile balance through our platform.

3. User Responsibilities

  • You must provide accurate and complete information when using our service.
  • You are responsible for maintaining the confidentiality of your account information.
  • You agree to notify us immediately of any unauthorized use of your account.

4. Payment and Refunds

All payments for STC recharge are processed securely. Refunds are subject to our refund policy and may be issued at our discretion.

5. Service Availability

While we strive to provide uninterrupted service, Metropolfs does not guarantee continuous, uninterrupted access to our platform due to internet and mobile network dependencies.

6. Limitation of Liability

Metropolfs shall not be liable for any indirect, incidental, special, consequential or punitive damages resulting from your use of our services.

7. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our service after changes constitutes acceptance of the new terms.

8. Governing Law

These terms shall be governed by and construed in accordance with the laws of Kuwait.

9. Contact Information

For any questions regarding these Terms of Service, please contact us at:

Metropolfs Customer Support
Email: [email protected]
Phone: +965 2224 8000
Address: Al Hamra Tower, 68th Floor, Sharq, Kuwait City, Kuwait